The ORD airport provides the following services avaliable for all passengers:
ATS rail service links domestic terminals 1, 2 3, the international terminal 5, various parking facilities, the Kiss ‘N’ Fly drop off point and the PACE bus stop. The service runs 24h daily.
USO is the United Service Organization that provides different services to military men and women and their relatives. The variety of facilities includes to enjoy relaxing areas, free beverages, information, Internet access, a children’s room, TV, books and magazines, emergency medical assistance or flight information among others.
Location of the USOs at O’Hare airport:
- Terminal 2 - Mezzanine Level, pre-security. Open: 24 hours daily. Phone: (773) 686-7396
- Terminal 3 - Mezzanine Level of the Rotunda, Concourse G, post-security. Open from 6a.m. to 10.30p.m. Phone: (773) 601-9500
At O’Hare airport there is the Urgent Care Clinic to attend all passengers with urgent medical care. Location: Terminal 2, ticketing level. Near the Kids on the Fly exhibit and Travelers Aid Office.
Opening hours: From Monday to Friday, from 8.00 am to 5 pm. Weekends and Holidays, from 9.00 am to 5 pm. Most insurances are accepted. No appointment is necessary.
Flu shots and visitations are also provided in Terminals 1, 2 and 3.
Airline Lounges Service provided to passengers from different airline clubs. Travelers that are not members can enjoy as well of the relaxing and quiet atmosphere there before take their flight. Locations:
- United / Continental / Lufthansa (United Club)
Terminal 1 – Gate B18
Terminal 1 – Gate C16 (Temporarily closed)
Terminal 2 – Gate F8
Telephones: Lounge: 866 822 5827; Conference Room: 866 825 3016
- American / JAL / Iberia (Admiral's Club)
Terminal 3 – Gate G8
Terminal 3 – Gate K6/H6
Telephone: 800 237 7971
- Executive Center (26 meeting rooms)
Option 3, Terminal 3 - Gate K6/H6
- American Flagship Lounge
Terminal 3 - Gate K20
- Delta (Sky Club)
Terminal 2 - Gate E6
Telephone: 800 221 1212
- AirFrance / KLM (Air India, Royal Jordanian, Alitalia, Etihad Airways, LOT Polish Airlines, VIP Access Lounge, Priority Pass customers)
Terminal 5 - Gate M7
- Korean Air
Terminal 5 - Gate M7
- British Airways First Lounge
Cathay Pacific
Terminal 5 - Gate M12
- British Airways Terraces Lounge
Aerlingus, Cathay Pacific Airways
Terminal 5 - Near Gate M12
- SAS Lounge
Asiana Airlines
Terminal 5 - Near Gate M15
- Swiss International / Austrian Lounge
Terminal 5 - Gate M8
- Swissport Lounge
Hainan Airlines, Emirates, Turkish Airlines, Finnair, Priority Pass customers
Terminal 5 - Gate M7
- United Club
Terminal 1 - Concourse B, near Gate B18
Terminal 1 - Concourse B, near Gate B6
Terminal 1 - Concourse C, near Gate C16. Temporarily Closed*
Terminal 2 - Concourse F, across from Gate F8
- Admirals Club (American Airlines / JAL / Iberia) has a lounge as well
Hilton Hotel - Chicago O’Hare airport
There are meeting rooms at Hilton Chicago O’Hare airport available.
Location: across from Terminals 1, 2, 3. In the lower arcade level of the Hilton Hotel.
United Club (Continental / United / Lufthansa) as well as Admirals Club (American Airlines / JAL / Iberia) have available meeting rooms.
To request the service:
- United Club - Phone: 866 825 3016
- Admiral Club - Phone: 800 237 7971
Service provided throughout all terminals (1, 2, 3 and 5) at O’Hare Airport.
Service for free during the first 30 minutes. Premium service with unlimited access is also provided.
At ORD airport there are power charging stations available to all passengers that need the service. Power Stations and a virtual concierge which provides information in 8 different languages about transportation, hotel, weather, etc
At O’Hare airport there is a Public Art Program with lots of paintings, sculptures and art pieces exhibit through the airport facilities. You can miss the aeroponic gardening! The method of growing plants without soil.