Chicago O’Hare Airport Informational Guide to Chicago O’Hare International Airport (ORD) - NON OFFICIAL

O’Hare Airport Services

Lounges

Check all lounges located in Chicago Airport.

See Lounges at ORD

United Airlines United Club (Gate B6): Terminal 1. Concourse B. Open from 4:30am to 10:00pm. Services: snacks, Wi-Fi, newspapers and magazines, drinks, Internet Terminals, telephones, printers and copiers. 

United Airlines United Club (Gate B18): Terminal 1, Concourse B. Services: snacks, Wi-Fi, drinks, TV, Internet Terminals, telephones, among others. 

United Airlines Polaris Lounge: Terminal 1, Concourse C. Services: Wi-Fi, showers, drinks, snacks, food, among others. 

United Airlines United Club: Terminal 1, Concourse C. Services: Wi-Fi, snacks, newspapers and magazines, TV, drinks. 

USO Lounge: Terminal 2. 24 hours open. Services: TV, Internet Terminals, children’s area, snacks, printers and copiers, snacks, TV, among others. 

United Airlines United Club: Terminal 2, Concourse F. Services: snacks, drinks, Wi-Fi, newspapers and magazines, among others. 

American Airlines Admirals Club: Terminal 3, Concourse G. Services: snacks, Wi-Fi, TV, drinks, among others. 

American Airlines Flagship Lounge: Terminal 3, Concourse H. Services: premium food, Wi-Fi, snacks, drinks, showers, TV, Internet Terminals, telephones, printers and copiers, among others. 

American Airlines Admirals Club: Terminal 3, Concourse H. Services: snacks, drinks, showers, Wi-Fi, TV, Children’s area, Internet Terminals, among others. 

American Airlines Admirals Club: Terminal 3, Concourse L. Services: snacks, drinks, Wi-Fi, TV, drinks, among others. 

USO American Airlines Cyber Canteen Center: Terminal 3, Rotunda.  Open from 6:00am to 10:30pm. Services: premium food, Wi-Fi, newspapers and magazines, showers, snacks, TV, among others. 

Swissport Lounge: Terminal 5, Concourse M. Services: snacks, drinks, Wi-Fi, newspapers and magazines, TV, among others. 

British Airways Terraces Lounge: Terminal 5, Concourse M. Services: premium food, Wi-Fi, snacks, drinks, flight monitors, among others. 

Delta Air Lines Delta Sky Club: Terminal 5. Services: snacks, beer, drinks, Wi-Fi, newspapers and magazines, among others. 

SAS Lounge: Terminal 5, Concourse M. Services: snacks, newspapers, magazines, printers, copiers, Wi-Fi, drinks, among others. 

Medical Services

Passengers will find an Urgent Care Clinic at Chicago O’Hare Airport. Its location is in Terminal 2, at ticketing level. 

Service hours: Monday to Friday from 8:00am to 5:00pm. On weekends and holidays, from 9:00am to 5:00pm. 

There are flu shots available and visitations also provided in Terminal 1 and 3. 

Lost and Found

For passengers that have lost any item at the facilities of Chicago O’Hare Airport, there are the following options: 

If you have lost an item at the ticket counters, near gate areas or the airplane, contact your airline. 

If you have lost an item at TSA Checkpoints and Security Lines, please contact here. 

Chapel

Passengers will find a Chapel for all those who want to have a relaxation moment at the Airport. Located in Mezzanine level, at Terminal 2. 

Wi-Fi 

Connect at "Boingo Hotspot" for free Wi-Fi at the Airport.

There is free Wi-Fi available for all passengers at the different terminals during 30 minutes. Passengers should connect to "Boingo Hotspot" or "_Free_ORD _Wi-Fi" networks.

Hotel

Find HIlton Chicago O’Hare Airport Hotel. Located between terminals 1, 2 and 3. 

The Hilton Chicago O’Hare Airport Hotel

Located in the Airport facilities, it is located just a walking distance from Terminals 1, 2 and 3. 

Hilton Chicago O’Hare also offers connection to the CTA Blue Line​, providing easy access to downtown. The hotel offers the use of showers at their health club for a small fee.

Hilton Hotel count with the following services available to its clients: ​showers, fitness center, sports bar, restaurants, gaslight club, Andiamo - an elegant restaurant, Caffe Mercado, and a UPS Store, a part of its fabulous rooms. 

Yoga Room

Passengers will find a special space to practise yoga, relaxation and meditation. With exercise mats, among others. Service hours: every day from 6:00am to 10:00pm. Location: Terminal 3, Mezzanine Level.

Family Services

Family Lounge
Located in Terminal 2 just beyond security, the Family Lounge at O’Hare Airport offers a designated space for kids to play. There’s colorful seating along with device charging stations and, for those traveling with an infant, there’s stroller parking, too. There is live entertainment at various times throughout the year, especially during the holiday season, featuring musicians, caricature artists and more.

Terminal 2: Main Hall (near Gate F1)



Mothers Rooms
Our Mother’s Rooms were created specifically for nursing parents. The rooms offers a tranquil space for mothers who are breastfeeding their children and would prefer to do so in a private setting. They feature comfortable seating along with a sink and wash area.

Terminal 1: Concourse B | Gate B10
Terminal 2: Concourse F | Crossover Between Gates E5 and F9
Terminal 3: Rotunda, next to the Yoga Room
Terminal 3: Concourse L | Gate L6
Terminal 5: Concourse M | Gate M8​

Terminal 5: Concourse M | Gate M20​

Terminal 5: Concourse M | Gate M32​

Terminal 5: Concourse M | Gate M37​

Multi-Modal Facility: 2 Locations on Level 1 - North and South Side​​​​​
 


Lactation Pods
Lactation pods provide a safe, private space for mothers to nurse or pump while on the go. The pods at O’Hare were developed by Mamava, a nationwide developer of lactation suites for offices and transportation hubs. 


Locations
Terminal 1: Concourse B | Gate B7
Terminal 1: Concourse C | Gate C11
Terminal 1: Concourse C | Gate C23
Terminal 2: Concourse E | Gate E1
Terminal 2: Concourse F | Gate F1 near Family Lounge
Terminal 3: Concourse G | Gate G12
Terminal 3: Concourse K | Gate K1
​ Terminal 3: Concourse K | Gate K5
Terminal 3: Concourse K | Gate K19
Terminal 3: Concourse L | Gate L24
​​Baby Diapers
Oops Diapers 2Go vending machines carry diapers, pacifiers, formula, bottles, wipes, snacks, activity kits, and toys. Click here to search for locations (Type in keyword: diaper)

Hudson News & Gifts stores offer travel necessities. Diaper sizes and availability vary. Click here to search for locations (Type in keyword: Hudson)​

Art Exhibitions

At O’Hare Airport there is a Public Art Program with lots of paintings, sculptures and art pieces exhibit through the airport facilities.

Aeroponic Garden

At Terminal 3, passengers will find Rotunda Building, where the Aeroponic Garden is located. There is a comfortable lounge area and a perfect place to disconnect. 

Luggage storage

There are no luggage storage nor lockers locations.

Smoking area

There is no smoking area at the Airport.

Other services

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Services 2 O’Hare Airport
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Services 4 O’Hare Airport
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Services 5 O’Hare Airport
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- Duty Free
- Power Stations
- Business and Meeting Rooms
- Family Restrooms
- ATMs
- Currency Exchange
- Travelers Aid 
- Mother Rooms
- All Gender Toilets
- Passenger Assistance program
- Convention Space
- Passenger Paging