O’Hare Airport Services
Terminal 1 Services
Lounges
- United Club (Gate B6 & B18): Snacks, Wi-Fi, drinks, TV, workstations, printers, copiers, newspapers, and magazines are available.
- United Polaris Lounge (Concourse C): Premium food, showers, Wi-Fi, drinks, and relaxation zones.
United passengers can maximize comfort by visiting both United Club lounges in T1—one in Concourse B and one in Concourse C, and the exclusive Polaris Lounge for long-haul flights.
Medical Services
- Flu shots and urgent care available at nearby terminals.
- Nurses and basic care for minor medical needs.
Family & Nursing Services
- Mother’s Room (Concourse B, Gate B10)
- Lactation Pods (Concourse B, Gate B7; Concourse C, Gates C11, C23)
- Baby Diapers 2Go vending in Hudson News shops.
Traveling with infants? Use the Mother’s Room for privacy and comfort and check terminal maps for lactation pod locations.
Wi-Fi
- Free Wi-Fi ("Boingo Hotspot" or "_Free_ORD_Wi-Fi") throughout T1 for 30 minutes.
Lost and Found
- For items lost at airline counters or on board, contact your airline directly.
- For items lost at TSA checkpoints, use the official TSA lost & found portal.
Terminal 2 Services
Lounges
- United Club (Concourse F): Snacks, drinks, Wi-Fi, newspapers, magazines.
- USO Lounge: Open 24 hours with snacks, kids’ area, printers, copiers, TV, and Internet terminals.
Tip: Military personnel and families should look for the USO Lounge near security in T2—comfortable, well-equipped, and open round-the-clock.
Medical Services
- Urgent Care Clinic: Located at ticketing level. Open Mon-Fri 8am-5pm; weekends 9am-5pm.
Family Services
- Family Lounge: Main Hall near Gate F1; play area, stroller parking, entertainment, and device charging.
- Mother’s Room (Concourse F, crossover between Gates E5 and F9)
- Lactation Pods (Concourse E, Gate E1; Concourse F, Gate F1)
Tip: Use the Family Lounge in T2 to help children burn off energy and enjoy special holiday entertainment events. Stroller parking and device charging are a plus for parents.
Chapel
- Located at mezzanine level for quiet reflection.
Terminal 3 Services
Lounges
- American Airlines Admirals Clubs (Concourses G, H, L): Snacks, drinks, Wi-Fi, showers, kids’ area, and business facilities.
- American Airlines Flagship Lounge (Concourse H): Premium dining, showers, printing, relaxing workspaces, TV.
- USO American Airlines Cyber Canteen Center: Rotunda, open 6am–10:30pm, premium food, newspapers, magazines, showers.
- Yoga Room: Mezzanine Level, open daily 6am–10pm; mats provided.
Tip: The Yoga Room in T3 is a hidden gem—perfect for pre-flight stretching. Families can combine a yoga break with children’s activities at the adjacent Family/Nursing Rooms.
Family & Nursing Services
- Mother’s Room near Yoga Room (Rotunda).
- Mother’s Room (Gate L6)
- Lactation Pods (Concourses G, K, L)
- Baby Diapers 2Go vending machines and Hudson News travel essentials.
Aeroponic Garden
- Rotunda area in T3, lounge and relaxation space amid greenery.
Tip: The Aeroponic Garden is a great spot to relax, charge devices, and enjoy a peaceful atmosphere before a flight.
Terminal 5 Services (International Terminal)
Lounges
- Swissport Lounge (Concourse M): Snacks, drinks, Wi-Fi, TV, business facilities.
- British Airways Terraces Lounge (Concourse M): Premium food, drinks, flight monitors.
- Delta Sky Club (Mall area, Gates M11–M14): Wine bar, showers, family room, snacks, Wi-Fi.
- SAS Lounge (Concourse M): Snacks, business tools, Wi-Fi, drinks.
Tip: Delta’s newly expanded Sky Club offers spacious seating, showers, a wine bar, and a family room—ideal for lengthy layovers.
Family & Nursing Services
- Mother’s Rooms: Gates M8, M20, M32, and M37.
- Lactation Pods: Concourse M, various gates.
- Other Key Services
Hotel
- Hilton Chicago O’Hare Airport: Centrally located between Terminals 1, 2, 3, with direct walkway access. Amenities include showers (available for a fee), fitness center, multiple restaurants, bar, and direct CTA Blue Line access.
Tip: Staying at Hilton O’Hare puts travelers steps away from domestic terminals and offers relaxation between flights or during layovers.
Wi-Fi
- 30 minutes free Wi-Fi available throughout all terminals; connect via "Boingo Hotspot" or "_Free_ORD_Wi-Fi".
Art Exhibitions
- Public Art Program: Sculptures, paintings, and installations spread across all terminals.
Luggage Storage and Smoking
- No baggage storage or lockers at any terminal.
- Smoking is strictly prohibited in all terminal areas.
Transfer Tips
- Inter-terminal connection is easy: Use pedestrian tunnels for T1-T3; ATS train or free shuttle bus to reach Terminal 5 and other airport facilities.
- Allow extra time for reaching Terminal 5, especially for international departures or arrivals.
Tip: The newly renovated ATS train runs 24/7; it’s the quickest way to access the international terminal, car rentals, economy parking, and train station
Other services
