Chicago O’Hare Airport Guide to Chicago O’Hare International Airport (ORD)

O’Hare Airport Services

Medical Services

Passengers will find an Urgent Care Clinic at Chicago O’Hare Airport. Its location is in Terminal 2, at ticketing level. 

Service hours: Monday to Friday from 8:00am to 5:00pm. On weekends and holidays, from 9:00am to 5:00pm. 

There are flu shots available and visitations also provided in Terminal 1 and 3. 

 

LOST AND FOUND 

For passengers that have lost any item at the facilities of Chicago O’Hare Airport, there are the following options: 

If you have lost an item at the ticket counters, near gate areas or the airplane, contact your airline. 

If you have lost an item at TSA Checkpoints and Security Lines, please contact here. 

 

Chapel

Passengers will find a Chapel for all those who want to have a relaxation moment at the Airport. Located in Mezzanine level, at Terminal 2. 

 

Wi-Fi 

There is free Wi-Fi available for all passengers at the different terminals during 30 minutes. Passengers should connect to "Boingo Hotspot" or "_Free_ORD _Wi-Fi" networks.

HOTEL 

The Hilton Chicago O’Hare Airport Hotel

Located in the Airport facilities, it is located just a walking distance from Terminals 1, 2 and 3. 

Hilton Chicago O’Hare also offers connection to the CTA Blue Line​, providing easy access to downtown. The hotel offers the use of showers at their health club for a small fee.

Hilton Hotel count with the following services available to its clients: ​showers, fitness center, sports bar, restaurants, gaslight club, Andiamo - an elegant restaurant, Caffe Mercado, and a UPS Store, a part of its fabulous rooms. 

 

YOGA ROOM 

Passengers will find a special space to practise yoga, relaxation and meditation, with exercise mats, among others. 

Service hours: every day from 6:00am to 10:00pm. Location: Terminal 3, Mezzanine Level. 

 

Art Exhibitions

At O’Hare Airport there is a Public Art Program with lots of paintings, sculptures and art pieces exhibit through the airport facilities.

Aeroponic Garden

At Terminal 3, passengers will find Rotunda Building, where the Aeroponic Garden is located. There is a comfortable lounge area and a perfect place to disconnect. 

 

Other services

- Restaurants and bars
- Shops
- Duty Free
- Power Stations
- Business and Meeting Rooms
- Family Restrooms
- ATMs
- Currency Exchange
- Travelers Aid 
- Mother Rooms
- All Gender Toilets
- Passenger Assistance program
- Convention Space
- Passenger Paging

 

LOUNGES

United Airlines United Club (Gate B6): Terminal 1. Concourse B. Open from 4:30am to 10:00pm. Services: snacks, Wi-Fi, newspapers and magazines, drinks, Internet Terminals, telephones, printers and copiers. 

United Airlines United Club (Gate B18): Terminal 1, Concourse B. Services: snacks, Wi-Fi, drinks, TV, Internet Terminals, telephones, among others. 

United Airlines Polaris Lounge: Terminal 1, Concourse C. Services: Wi-Fi, showers, drinks, snacks, food, among others. 

United Airlines United Club: Terminal 1, Concourse C. Services: Wi-Fi, snacks, newspapers and magazines, TV, drinks. 

USO Lounge: Terminal 2. 24 hours open. Services: TV, Internet Terminals, children’s area, snacks, printers and copiers, snacks, TV, among others. 

Delta Air Lines Delta Sky Club: Terminal 2, Concourse E. Services: snacks, beer, drinks, Wi-Fi, newspapers and magazines, among others. 

United Airlines United Club: Terminal 2, Concourse F. Services: snacks, drinks, Wi-Fi, newspapers and magazines, among others. 

American Airlines Admirals Club: Terminal 3, Concourse G. Services: snacks, Wi-Fi, TV, drinks, among others. 

American Airlines Flagship Lounge: Terminal 3, Concourse H. Services: premium food, Wi-Fi, snacks, drinks, showers, TV, Internet Terminals, telephones, printers and copiers, among others. 

American Airlines Admirals Club: Terminal 3, Concourse H. Services: snacks, drinks, showers, Wi-Fi, TV, Children’s area, Internet Terminals, among others. 

American Airlines Admirals Club: Terminal 3, Concourse L. Services: snacks, drinks, Wi-Fi, TV, drinks, among others. 

USO American Airlines Cyber Canteen Center: Terminal 3, Rotunda.  Open from 6:00am to 10:30pm. Services: premium food, Wi-Fi, newspapers and magazines, showers, snacks, TV, among others. 

Swissport Lounge: Terminal 5, Concourse M. Services: snacks, drinks, Wi-Fi, newspapers and magazines, TV, among others. 

British Airways Terraces Lounge: Terminal 5, Concourse M. Services: premium food, Wi-Fi, snacks, drinks, flight monitors, among others. 

British Airways First Lounge: Terminal 5, Concourse M. Services: snacks, drinks, Wi-Fi, newspapers and magazines, telephones, among others. 

SWISS First Class Lounge: Terminal 5, Concourse M. Services: drinks, snacks, food, Wi-Fi, newspapers and magazines, among others.

SWISS Business Lounge: Terminal 5, Concourse M. Services: snacks, Wi-Fi, drinks, newspapers and magazines, among others.

SAS Lounge: Terminal 5, Concourse M. Services: snacks, newspapers, magazines, printers, copiers, Wi-Fi, drinks, among others. 

Air France/KLM Lounge: Terminal 5, Concourse M. Open from 8:15am to 12:00am. Services: premium food, Wi-Fi, snacks, drinks, TV, among others. 

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