Chicago O’Hare Airport Informational Guide to Chicago O’Hare International Airport (ORD) - NON OFFICIAL

O’Hare Terminal 5

O’Hare Airport Terminal 5 is the sole international terminal serving the airport.

Levels

Terminal 5 is composed by the following levels:

Baggage level

This level hosts the Arrivals and Baggage Claim 3A to 3. It is also home of the ATS train station which joints Terminal 5 with the other airport terminals and with the ground transportation options. 

Ticketing level

 This is the Departures level where ticketing and check-in is done. 

From this level you can reach Concourse M, which is home of gates M10-M21 (left) and M9-M11 (right). Distance between the check-in counters and the gates is huge, be prepared for long walks.

Transfer between terminals

By the ATS train is possible to transfer between terminals at the pre-security areas. It has a few minutes’ frequency.

A shuttle bus connects the Parking Lot F and the domestic terminals (1, 2 and 3) with Terminal 5.

Alternatively, for transferring between domestic terminals, by the Pedestrian Tunnel Level is possible to get from one each other and also to the main parking garage, which is located in the center of the airport premises, the Hilton Hotel and the Bus/Shuttle Centre at Level 1.

See more information in ATS section.

SERVICES

- Restaurants and bars
- Shops
- Duty Free
- Power Stations
- Business and Meeting Rooms
- Family Restrooms
- ATMs
- Currency Exchange
- Travelers Aid 
- Mother Rooms

See more Services

Airport lounges

Swissport Lounge: Terminal 5, Concourse M. Services: snacks, drinks, Wi-Fi, newspapers and magazines, TV, among others. 

British Airways Terraces Lounge: Terminal 5, Concourse M. Services: premium food, Wi-Fi, snacks, drinks, flight monitors, among others. 

British Airways First Lounge: Terminal 5, Concourse M. Services: snacks, drinks, Wi-Fi, newspapers and magazines, telephones, among others. 

SWISS First Class Lounge: Terminal 5, Concourse M. Services: drinks, snacks, food, Wi-Fi, newspapers and magazines, among others.

SWISS Business Lounge: Terminal 5, Concourse M. Services: snacks, Wi-Fi, drinks, newspapers and magazines, among others.

SAS Lounge: Terminal 5, Concourse M. Services: snacks, newspapers, magazines, printers, copiers, Wi-Fi, drinks, among others.